Refund policy

Made-to-Order Items
Every Twofari piece is made to order just for you, so we're unable to accept returns for change-of-mind, incorrect size selection, or buyer's remorse. Please check our size guide carefully before ordering.

Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, we'll make it right. Email TwoFari@outlook.com within 7 days of delivery with your order number and photos. We'll send a free replacement or a full refund — your choice.

Order Changes & Cancellations
Since production starts quickly, changes to size, color, or shipping address (or cancellations) can only be made within [24–48 hours] of ordering. Contact us as soon as possible at TwoFari@outlook.com.

Refunds
Approved refunds go back to your original payment method within 5–10 business days. Shipping fees are non-refundable unless the issue was our error.